You could be owed up to £4,000** for your new build home
Check in under 60 seconds to see if you’re owed compensation. Use the free* agreement finder to start your claim.
New-Build Property Defects
Bought a new-build with hidden defects or poor workmanship? We help you claim what you’re owed.
Construction Defects
You may be living with undetected or unresolved issues that fall below regulatory standards. Our service helps you take action.
Average Redress £3,000–£5,000
Clients typically recover between £3,000 and £5,000 in compensation, repair value, or settlement agreements. You could be entitled too.
No Win, No Fee Guarantee*
Our legal partners operate on a strict no win, no fee basis. If they don’t win, you pay nothing. You’ll also have a 14-day cooling-off period in case you change your mind. After that, a cancellation fee may apply in line with the terms of business.
Know Your Options
You don’t need to use our service to make a complaint — you can contact your housebuilder, warranty provider (like NHBC), or the New Homes Ombudsman directly. But we make the process easier, faster, and more effective.
Transparent Fees
If your claim is successful, a fixed success fee will apply based on your terms of business (typically ranging from 18% to 36% incl. VAT, depending on the level of compensation received). We may receive a referral fee from solicitors — this does not affect your compensation.
Important Legal Information
UK homeowners have strong protections under the Consumer Rights Act 2015, Building Regulations, and the New Homes Quality Code. For major unresolved defects, you may be entitled to compensation, remedial work, or legal redress. You can also escalate disputes to the New Homes Ombudsman if your builder is registered.